I always want my clients to be happy, and will not consider a piece finished until they are. If for some reason your painting doesn't turn out as you had envisioned then I will try my best to revise the current painting to your liking, and if you still aren't satisfied after my corrections, then I will recreate the piece free of charge.
I allow my client's one recreation with oil & encaustic paintings, so if you still aren't satisfied after that, then I will drop the project and keep both paintings and the 1/4 deposit that was paid upfront. So please try your best to clearly communicate with me what you want from the very start. Please also feel free to provide your own color palettes and texture examples too; anything to help me fully understand what you're wanting.